The administration of personal income tax, company tax andÂ withholding tax will now be processed using a new Tax Administration Computer System.
The newly acquired system was launched today (Wednesday, April 25) at the MCRSÂ Conference Room at the Government Headquarters in Brades.
The system, which is designed to improve the processing times for annual tax returns wasÂ developed by the MCRS in collaboration with Her Majestyâ€™s Revenue and CustomsÂ (HMRC) in the United Kingdom, with funding and support from the Department forÂ International Development (DFID), and support from the Department for InformationÂ Technology and E-Government Services (DITES).
Speaking at the launch ceremony, MCRS Director General, Mr. Peter W. A. White said,Â â€œThis is a big movement for us. A lot of work has been done behind the scenes to ensureÂ we are more efficient so we can achieve our targetsâ€.
Stakeholders involved in the systems development also expressed their satisfaction withÂ new system and the progress being made to improve the efficiency of services within theÂ Government of Montserrat.
The Honourable Financial Secretary, Colin Owen in his remarks, described the new systemÂ as a â€œmassive improvementâ€. He said, â€œIt is part of a package where the Ministry ofÂ FinanceÂ is looking to use IT to have much more efficient process and systems, and DITES isÂ certainly involved in that process.â€
The new system replaces the manual, time consuming process of sifting through printedÂ files and paperwork to complete the assessments.
Comptroller, Inland Revue Department, Mrs. Violet Silcott described the old manual systemÂ which used a lot of paper as â€œoverwhelmingâ€™ and highlighted some of the benefits of theÂ new system. She said, â€œThe new system will be used for assessments for income yearÂ 2017. With this new system we will be able to assist tax payers from our deskâ€¦with just aÂ click of a button, we will be able to see all the records of the taxpayers information.â€
She noted that taxpayers information which were stored manually, has now been scannedÂ into the system. However, Mrs. Silcott said the manual files will still be kept as a backup.
The Senior Economist at the Department for International Development (DFID), SahilajaÂ Annamraju stated that the new system is a good example of Montserrat delivering againstÂ the public service empowering excellence programme.
Other benefits of the new system include, faster processing of returns; enhanced fileÂ management system; reduction in the amount of paper used and increase response timesÂ to certain queries.