GOM Senior Officers Begin Sessions on Developing World Class Service

GOM Photo of EEP workshop.

“Towards A World Class Public Service Workforce” is the focus of a series of learning and development sessions which began on Monday, March 26th, 2018 for Senior Public Officers in the Government of Montserrat.

This week’s sessions are being held under the auspices of the Empowering Excellence Programme (EEP) through Human Resources (HR) Transformation within the service.

Addressing the gathering briefly at the start of the workshops held at the Disaster Management Coordination Agency (DMCA) conference room, the Honourable Deputy Governor Lyndell Simpson encouraged Public Officers to adopt a solution-oriented way of thinking and not be intimidated by the challenges ahead, but break things down into bite-size pieces to make progress.

She said developing ‘A World Class Public Service’ requires the collective effort of all public officers which she believes is core and central in positively moving things forward within the service.

Mrs Simpson reminded Senior Public Officers that if we are to become masters of our own fate/destiny, there’s an urgent need for a mindset change and for us to recognize our own roles in achieving a world class public service.

A World Class Public Service is empowered, healthy, professional, wholesome, excellent, customer-focused and educated, according to the Honourable Deputy Governor.

The workshop sessions are targeting about 30 Core Managers, Directors and Assistant Secretaries within the government who are expected to be change ambassadors and facilitators to drive a culture of excellence in the Montserrat Public Service.

Some of the areas being covered are Leadership and Management, People and Structures, Transactional vs Transformational Leadership, the role of Change Management Facilitators and Ambassadors and “Pitfalls To Avoid” among others.

The facilitators are Dr Nsombi Taya and Mr Robert Gregory from A-Z Information Limited, a Jamaica-based consultancy.

The sessions are geared towards the development of a Government of Montserrat Workforce Strategy and Implementation Plan which aims to provide the framework for developing a world class public service.

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